Design Innovation for Society









On presenting a rich picture for stakeholder dialogue 

Abigail Durrant, Wendy Moncur, David Kirk, Diego Trujillo Pisanty, Kathryn Orzech

Newcastle University, University of Dundee, Newcastle University (2), University of Dundee

Keywords: visual methods; picture book; dialogism; stakeholder engagement


In this paper we describe the design and use of a polyphonic picture book for engaging public sector and industry stakeholders with findings from an academic research project. The project combined interdisciplinary expertise to investigate how UK citizens create and manage online digital identities at three significant life transitions, aiming to deliver social, cultural and technical findings to inform policy- making and service innovation for enhancing digital literacy in online self- representation. The picture book communicated empirical insights through the presentation of multi-perspectival, fictional scenarios about individuals’ experiences at the life transitions studied. We deployed the book with our project stakeholders in two workshop settings to explore the efficacy of a novel visual format for fostering stakeholder dialogue around the findings and their transferability. By offering an account of this exploration, the paper aims to contribute methodological insights about using visual storytelling to scaffold interpretative, dialogical contexts of research engagement.

This paper is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International licence.

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Cite this paper: Durrant, A., Moncur, W., Kirk, D., Trujillo Pisanty, D., Orzech, K. (2016). On presenting a rich picture for stakeholder dialogue. Proceedings of DRS 2016, Design Research Society 50th Anniversary Conference. Brighton, UK, 27–30 June 2016.

This paper will be presented at DRS2016, find it in the conference programme

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